Accueil Vélo Label
Cluses Arve & montagnes Tourisme – Bureau de Cluses
The Cluses Tourist Office is the ideal place of information for tourists and locals.
The tourist office welcomes you to offer you its many services!
– In spring, summer and autumn, many adventure game kits developed by our team are available for sale. Don't hesitate to ask us!
– Sale of summer walking and hiking guides
– Sale of vignettes for the Swiss motorway
– Sale of fishing licenses
– In winter, sale of ski passes for the nearby resorts, Reposoir and Romme. You will also find snowshoe routes.
– Provision of numerous free documentation from Geneva via Annecy and Chamonix
– Detailed hiking maps are available for sale
– Cycle tourism information
– Rental of electric and classic bikes for 1 or 3 months
– Ticketing for concerts, shows and festivals
– Sale of urban and school transport tickets (subscription, single ticket, etc.) as well as for the Les Carroz > Flaine route
– Daily weather information
– Free and unlimited wifi access
Opening
From 01/09/2025 to 30/06/2026, Mondays from 9am to 12pm. Tuesdays, Wednesdays, Thursdays and Fridays from 9am to 12pm and from 14pm to 18pm. Saturdays from 9am to 12pm and from 14pm to 17pm.
Exceptional closures on January 1st, May 1st, May 8th and December 25th.
From 01/07 to 31/08/2026, Monday to Saturday, 9 a.m. to 12 p.m. and 14 p.m. to 18 p.m.
From 01/09 to 18/12/2026, Mondays from 9am to 12pm. Tuesdays, Wednesdays, Thursdays and Fridays from 9am to 12pm and from 14pm to 18pm. Saturdays from 9am to 12pm and from 14pm to 17pm.
From 19/12/2026 to 03/01/2027, Mondays from 9am to 12pm. Tuesdays, Wednesdays, Thursdays and Fridays from 9am to 12pm and from 14pm to 18pm. Saturdays from 9am to 12pm and from 14pm to 17pm.
Exceptional closings on January 1 and December 25.
Exceptional Closure(s)
- 01/01/2026
- 01/05/2026
- 08/05/2026
- 25/12/2026
Prices
Services
Services
Accessibility
Hearing impairment
Presence of a magnetic loop: Yes
Possibility of giving information in writing: Yes
Personnel practicing LSF: No
Suitable parking nearby: Yes
Distance between the front door and the nearest suitable parking lot: 40 meters
Conventional parking nearby: Yes – free with disc
Distance between the front door and the nearest conventional parking lot: 40 meters
Do not hesitate to share your needs before your visit with Fanny Richard: frichard@2ccam.fr
A section is dedicated to accessibility on our website 2ccam.fr/decouvert
Physical disability
Suitable parking nearby: Yes
Distance between the front door and the nearest suitable parking lot: 40 meters
Conventional parking nearby: Yes – free with disc
Distance between the front door and the nearest conventional parking lot: 40 meters
Description of the exterior route:
Access from the car park via a flat path on tarmac, very rolling over 40 meters. The entrance to the tourist office is through an automatic glass door of sufficient width for any type of chair. From the entrance to the tourist office, the adapted reception desk is 20 meters away on flat and very rolling ground.
Entrance door type: automatic glass
Presence of a threshold (and height): No
Width of the entrance door: Greater than 1,40m.
Call device at entrance (and height): No
Number of floor(s) of the business: 1 only.
Elevator: No
Presence of interior doors (or narrow passages): No
Width of interior doors (or narrow passages): /
Steps or staircase inside (number and height): Neither.
Standard reception desk (and height): Yes
Lowered reception desk (and height): Yes
Type of floor inside: Very rolling
Nature of the interior path (aisle, central space): Central space with possibility of rotation.
Width of the interior path: Wide enough for an armchair.
Brochure dedicated to adapted activities: Yes
Do not hesitate to share your needs before your visit with Fanny Richard: frichard@2ccam.fr
A section is dedicated to accessibility on our website 2ccam.fr/decouvert
Visual impairment
Assistance dog allowed: Yes
Guide, contrast or tactile strip on the outside: No
Guide, contrast or tactile strip inside: No
Exterior lighting of the path: exterior lighting
Interior lighting: Artificial and natural through large bay windows.
Various obstacles on the ground or in the air indoors: No
Various obstacles on the ground or in the air outside: No
Suitable parking nearby: Yes
Distance between the front door and the nearest suitable parking lot: 40 meters
Conventional parking nearby: Yes – free with disc
Distance between the front door and the nearest conventional parking lot: 40 meters
Brochure dedicated to adapted activities: Yes
Adapted large print brochure: Yes + Braille brochure available.
Do not hesitate to share your needs before your visit with Fanny Richard: frichard@2ccam.fr
A section is dedicated to accessibility on our website 2ccam.fr/decouvert
Mental handicap
Presence of explanatory pictograms: Yes
Suitable parking nearby: Yes
Distance between the front door and the nearest suitable parking lot: 40 meters
Conventional parking nearby: Yes – free with disc
Distance between the front door and the nearest conventional parking lot: 40 meters
Brochure dedicated to adapted activities: Yes
Do not hesitate to share your needs before your visit with Fanny Richard: frichard@2ccam.fr
A section is dedicated to accessibility on our website 2ccam.fr/decouvert
Linked offers
On the spot…
Cluses Arve & montagnes Tourisme – Bureau de Mont-Saxonnex
Tourism institutions
Terracotta Home
2 stars Furnished rental and holiday cottage
Cluses Arve & montagnes Tourisme – Bureau du Reposoir
Tourism institutions
Contact us